Episode 93

Episode 93 -- The New Browser Wars: Why the Enterprise Browser Has Become Cybersecurity’s Next Battleground

In this episode, Dr. Dave Chatterjee speaks with Anupam Upadhyay, Senior Vice President, Product Management, Palo Alto Networks, a seasoned product and cybersecurity leader, to unpack the “new browser wars” and why enterprise browsers are fast becoming a core battleground in the fight for digital trust. Drawing on over two decades of experience spanning Cisco, startups, and Palo Alto, Upadhyay traces the evolution of the humble browser from a passive content viewer into the primary interface for cloud applications, collaboration tools, and sensitive business data.

The conversation examines the browser’s expanding role as both a productivity hub and a primary attack vector—accounting for over 90 percent of initial intrusions via phishing, malicious extensions, or session hijacking. Through the lens of the Commitment-Preparedness-Discipline (CPD) Framework, Dr. Chatterjee and Anupam Upadhyay emphasize that securing the enterprise browser is not merely a technical exercise but a governance imperative: leadership commitment to zero-trust principles, preparedness through hardened configurations and employee training, and disciplined enforcement of consistent controls across devices and partners.

Time Stamps

00:49 — Dave’s introduction and guest overview.

03:00 — Anupam Upadhyay’s career journey and reinvention at Palo Alto Networks.

05:00 — Historical context: how browsers stayed outside the security spotlight.

08:40 — Cloud and SaaS migration shifting business to the browser.

11:20 — Emerging browser threats and data sanctity concerns.

14:30 — Malicious extensions and the limits of traditional EDR.

16:07 — Browser security as part of Zero Trust architecture.

18:30 — Balancing security and user experience.

22:10 — Operating in hostile environments and credential revocation.

25:00 — Dr. Chatterjee introduces the CPD framework for governance.

28:45 — Implementation and user adoption challenges.

30:00 — Continuous testing and discipline in browser security.

33:05 — Closing takeaways on Zero Trust mindset and defense-in-depth.

Podcast summary with discussion highlights - https://www.dchatte.com/episode-93-the-new-browser-wars-why-the-enterprise-browser-has-become-cybersecuritys-next-battleground/

Connect with Host Dr. Dave Chatterjee

LinkedIn: https://www.linkedin.com/in/dchatte/

Website: https://dchatte.com/

Books Published

The DeepFake Conspiracy

Cybersecurity Readiness: A Holistic and High-Performance Approach

Articles Published

Ramasastry, C. and Chatterjee, D. (2025). Trusona: Recruiting For The Hacker Mindset, Ivey Publishing, Oct 3, 2025.

Chatterjee, D. and Leslie, A. (2024). “Ignorance is not bliss: A human-centered whole-of-enterprise approach to cybersecurity preparedness,” Business Horizons, Accepted on Oct 29, 2024.

Isik, O., Chatterjee, D., and Lourenco, D.A. (2024). “Getting Cybersecurity Right,” California Management Review — Insights, Accepted for Publication, July 8, 2024. 

Chatterjee, D. (2023). “Mission critical – How American Cancer Society successfully and securely migrated to the cloud amid the pandemic,” I by IMD, March 13, 2023.

Chatterjee, D. (2022). “Preventing security breaches must start at the top,” I by IMD, September 28, 2022, Institute for Management Development, Lausanne, Switzerland

Chatterjee, D. (2022). “Making Cybersecurity Readiness Mainstream,” Executive Blog Post, NETSPI, March 1, 2022

Benz, M. and Chatterjee, D. (2020). “Calculated Risk? A Cybersecurity Evaluation Tool for SMEs,” Business Horizons, available online from May 4, 2020

Chatterjee, D. (2019). “Should Executives Go To Jail Over Cyber Attacks,” Journal of Organizational Computing and Electronic Commerce, Vol 29, Issue 1, pp. 1-3.

Abraham, C., Chatterjee, D., and Sims, R. (2019). “Muddling through cybersecurity: Insights from the U.S. healthcare industry,” Business Horizons, July 2019.

About the Podcast

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The Cybersecurity Readiness Podcast Series
with Dr. Dave Chatterjee

About your host

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Dave Chatterjee

Dr. Debabroto 'Dave' Chatterjee is tenured professor in the Management Information Systems (MIS) department, at the Terry College of Business, The University of Georgia (UGA). He is also a Visiting Scholar at Duke University, affiliated with the Master of Engineering in Cybersecurity program in the Pratt School of Engineering. An accomplished scholar and technology thought leader, Dr. Chatterjee’s interest and expertise lie in the various facets of information technology management – from technology sense-making to implementation and change management, data governance, internal controls, information security, and performance measurement. His work has been accepted and published in prestigious outlets such as The Wall Street Journal, MIT Sloan Management Review, California Management Review, Business Horizons, MIS Quarterly, and Journal of Management Information Systems. Dr. Chatterjee’s research has been sponsored by industry and cited over two thousand times. His book Cybersecurity Readiness: A Holistic and High-Performance Approach was published by SAGE Publishing in March 2021.